Wednesday, February 17, 2010

February 16, 2010

Met with Palestinian National Authority Minister of Health Dr. Fathi Abu Moghli, Chief of Party Dr. Taroub Faramand, Dr. Jason Prystowsky to discuss the plans for the Palestinian Medical Complex(PMC).
It is clear to me that Dr. Fathi sees the PMC as the focus and wishes for the Emergency Medicine Residency training program to be housed here. He told us that an agreement with France has already been made to establish an Emergency Medicine training program in affiliation with a university there. The details of this are to be sent to Loma Linda to review, especially as this relates to the curriculum. I have been asked to create the job description for the Medical Director of the Emergency Department. I have started on this, but have yet to visit the PMC so will add details as I learn more. He talked about “changing the culture”. He stated that anyone can learn the knowledge from textbooks but he wants to invest in changing the nursing and physician culture and change how we approach the patient including improving professionalism and compassion. He said that things change very slowly in Palestine. He said that the way the West Bank currently approaches emergency critical illness is too slow, and by the time the diagnosis is reached it is often “too late.” He wants us to become proactive rather than reactive to emergencies.He said that the MoH has an agreement with Lille University in France to build emergency medicine as a specialty at Rafidia, Hebron (Al Alia), and Qalqiliah. Our presence in the PMC will support the curriculum Lille sets forth. The Palestinian Medical Council has already drafted an emergency medicine curriculum. He requested that we make a shortlist of physicians at the PMC to create the emergency medicine leadership. He specifically stated he wanted 15 potential faculty members and stated that 5 should come from Nablus, Ramallah, and Hebron respectively. Very positive. I introduced myself. I talked about my experience building residency programs in China and at Duke University in the States. I applauded his idea of creating and emergency medicine residency program and offered Loma Linda’s technical expertise.


Terry and I took a taxi ride for lunch. We also went to the local market. The vegetables and fruits for sale were amazing. Huge strawberries, cabbages, oranges, apples, and other good things were on display in colors that would shock my Crayola Crayon box. The vendors were all vying for attention and our money. We ate falafel from a local small shop and I really like the way the women eating there at the same time smile at me. Such friendliness! I really sensed a camaraderie among women that isn’t as easy to accomplish in western culture. I managed to get away without workout clothes so found a street vendor with some sweat pants for sale. Women are not allowed to wear shorts at the gym. On the streets women are either in western clothing, or they are covered. You will see groups of women together talking and obviously friends. It is not clear to me why they choose the type of dress they do.




February 17, 2010

Second site visit to Rafidia Hospital. Met with Ayman Machaqi , Deputy Director of Administration. Mohammed Sahrawi, Director of Paramedicals served as interpreter. We discussed the administration of the hospital and noted than many of the leaders are out of town at it is the time for vacation. There is no Chief of Emergency Medicine. There had been one in place, but he has gone on vacation and it is not clear that anyone will assume this position in the near future. A maxillofacial surgeon joined us for part of the meeting and smoked. At each meeting there is someone who graciously serves us coffee or tea. The smiles are genuine and I appreciate the hospitality. I then went to the ED to learn more about process and practice. There is a senior surgical resident who serves as the resident in charge. There were 4 interns working with Dr. Samer Al-Att. The MoH assigns interns to Rafidia. They complete their year there, take an exam, and then are assigned to the type of residency they will take. Dr. Rami Nassar wants to become a psychiatrist. Dr. Muna Sharaf hopes to become a pediatrician, Dr. Ayman Sadeh would like to become a pediatrician or emergency physician, but there is no emergency medicine training program. Dr. Majie Amsour – came to consult in the ED on a surgical case, but stayed to talk with me about his frustrations with emergency care in Palestine. The interns told me that there since there is no formal training in EM, they just do the best they can and read about cases. They tell me they are basically self-taught for emergency care. They expressed a strong desire to have formal training in emergencies as they sense they are missing key diagnoses. Patient flow through the ED is rapid, but not thorough. I am certain that much is missed. Patients self-present to the main desk. The senior resident “eye-balls them” then points them to an open bed. He then sends an intern to the patient. Sicker or more seriously injured patients are seen by the senior resident who then calls in whatever consult he feels is needed. There is no tracking board. Each doctor is responsible for patient flow for his or her patients. Paper work is minimal. No required documentation other than registration and payment by the patient/family. Doctors request x-rays or CTs by filling out a form with the request. The patient’s family takes them to radiology. If the patient is too sick, staff will go with them. Nurses take off orders for labs - patients go to the lab for blood draws if they are well enough to get there, otherwise nursing or physician staff draws the blood. There is no radiology over-read unless the resident or consultant requests it. The turn-around in the ED is very rapid. Mostly because the acuity is low, and patients who are sick are moved to an inpatient unit or transferred to another hospital rapidly. There are 9 beds and there seems to be an open bed available at all times. There is an adjacent OR for patients who require immediate surgery, and a cast room. I was surprised at the amount of pediatric trauma and volume of pediatric patients. The specialty of EM is absolutely needed. With it will come a slower pace as far as patient flow as more will be done in the ED and less by consultants. There also needs to be much more attention to vital signs and pain management.

1 comment:

  1. My alarm didn't go off so was surprised when the phone rang and Jason told me the driver was there! I had to take a cab to the office, but was ready to leave in 1eave in 5 minutes! After some time in the office, we again went to Nablus, Rafidia Hospital. The doctor in charge of the ED did a great job. I was impressed at his ability to keep the ED moving, make patients happy, keep consultants engaged, and to practice good medicine.We were able to creat some good lists of needed elements to improve emergency medicine at this hospital.It is still unnerving for me to see armed uniformed soldiers coming into the ER. Sometimes they are bringing prisoners to be treated, and sometimes they have brought a VIP that needs some extra attention. One of the interns took Jason and I to lunch. He found this awesome upstairs place and I ate some great mediteranian food. He absolutely insisted on paying - not only for us but for sandwiches we brought back to our group. We explained that in the US the attending buys for the intern, but he wouldn't listen and soon it became clear that we were being rude to press the point. We had planned to go to Jerusalem tonight, but was informed by the Chief of Party they need me in the office tomorow. New plan is to go tomorrow afternoon. We checked back in to our Ramallah hotel then went to dinner at Pronto. Fennel was an appetiser, amazing olives, and pesto to put on pita bread. The owner told us that he has a friend in LA with a copy-cat diner. He wants us to go there and tell him his place isn't as good as the one in Palestine!I love looking out the window of our hotel room. There is a huge tree that takes up the entire courtyard below. Right now there are no leaves on it, but it looks as if some buds are forming. The countryside drive on the way from Ramallah to Nablus is intriguing. Very hilly and rocky. The sand colored rocks appear to be used as building material as the buildings are all the same color as the rocks. Intersperced between the hills are olive groves, orchards, and grape vinyards. Shepherds watch over heards of sheep and goats. There are multiple settlements - but many of the buildings are empty, with no glass in the windows. We are told that this is seen as an investment in the future. Many homes have water tanks on the roof as there is no assurance that water will be diverted from any given village/settlement. It is warm, but long sleeves are the norm. The check points between Ramallah and Nablus can take a while - sometimes lengthening our drive by an hour. Our US passports make a difference, but we have had to use documents/name badges with USAID on them to get through some of them. I hope I sleep better tonight. Still have jet lag...

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